{"id":16878,"date":"2026-01-11T21:28:10","date_gmt":"2026-01-11T15:43:10","guid":{"rendered":"https:\/\/kakarvittacampus.edu.np\/?page_id=16878"},"modified":"2026-01-11T21:28:10","modified_gmt":"2026-01-11T15:43:10","slug":"student-grievance-redressal","status":"publish","type":"page","link":"https:\/\/arunodayaschool.com.np\/?page_id=16878","title":{"rendered":"Grievance Redressal"},"content":{"rendered":"\t\t
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Kakarvitta Multiple Campus is committed to maintaining a safe, fair, inclusive, and transparent academic environment<\/strong>. The Grievance Redressal Mechanism is established to address concerns, complaints, or grievances raised by students and stakeholders in a timely, impartial, and confidential manner, in accordance with institutional policies and procedures.<\/p>

This mechanism ensures that grievances are handled with due respect, fairness, and accountability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. Objectives of the Grievance Redressal Mechanism<\/h2>
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The Grievance Redressal Mechanism aims to:<\/p>

  • Provide a structured and accessible platform for submitting grievances<\/p><\/li>

  • Ensure fair, unbiased, and timely resolution of concerns<\/p><\/li>

  • Protect the rights and dignity of students and stakeholders<\/p><\/li>

  • Promote transparency, accountability, and institutional integrity<\/p><\/li>

  • Strengthen trust between students and campus administration<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    2. Scope of Grievances<\/h2>
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    Grievances may relate to, but are not limited to, the following areas:<\/p>

    • Academic matters and evaluation-related concerns<\/p><\/li>

    • Examination and internal assessment issues<\/p><\/li>

    • Scholarship and financial support processes<\/p><\/li>

    • Library services, facilities, and access<\/p><\/li>

    • Student discipline, conduct, and behavior<\/p><\/li>

    • Administrative services and institutional processes<\/p><\/li>

    • Harassment, discrimination, or unfair treatment<\/p><\/li>

    • Infrastructure, safety, or campus facilities<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      3. Who Can Submit a Grievance<\/h2>
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      The following individuals may submit a grievance:<\/p>

      • Enrolled students of Kakarvitta Multiple Campus<\/p><\/li>

      • Former students (where applicable)<\/p><\/li>

      • Parents or guardians (in justified cases)<\/p><\/li>

      • Other stakeholders directly affected by campus-related matters<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        4. Procedure for Submitting a Grievance<\/h2>
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        Grievances may be submitted through the official Contact Form available on the campus website<\/strong>.<\/p>

        While submitting a grievance, the complainant is advised to:<\/p>

        • Clearly describe the issue or concern<\/p><\/li>

        • Provide relevant details, dates, and supporting information (if any)<\/p><\/li>

        • Submit accurate contact information for communication<\/p><\/li><\/ul>

          Anonymous grievances may be reviewed at the discretion of the campus authority, depending on the nature and seriousness of the issue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          5. Grievance Review & Resolution Process<\/h2>
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          Upon receipt of a grievance:<\/p>

          • The grievance is formally recorded and acknowledged<\/p><\/li>

          • The matter is reviewed by the designated Grievance Handling Authority or Committee<\/p><\/li>

          • Additional information or clarification may be requested if necessary<\/p><\/li>

          • The grievance is examined objectively, ensuring confidentiality and fairness<\/p><\/li>

          • Appropriate recommendations or corrective actions are proposed<\/p><\/li><\/ul>

            Every effort is made to resolve grievances within a reasonable timeframe<\/strong>, depending on the complexity of the issue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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            6. Confidentiality & Protection<\/h2>
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            The campus ensures:<\/p>

            • Confidential handling of all grievances<\/p><\/li>

            • Protection against victimization or retaliation<\/p><\/li>

            • Respect for the privacy and dignity of all parties involved<\/p><\/li><\/ul>

              Information related to grievances is shared strictly on a need-to-know basis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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              7. Responsibilities of Complainants<\/h2>
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              Complainants are expected to:<\/p>

              • Submit grievances in good faith<\/p><\/li>

              • Avoid false, misleading, or malicious complaints<\/p><\/li>

              • Cooperate during the grievance review process<\/p><\/li>

              • Respect institutional procedures and decisions<\/p><\/li><\/ul>

                Misuse of the grievance mechanism may result in appropriate action as per campus rules.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                8. Appeal & Further Action<\/h2>
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                If a complainant is not satisfied with the resolution, the matter may be escalated to the appropriate higher authority within the campus, as per institutional procedures.<\/p>

                The decision taken by the competent authority after due review shall be considered final.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                9. Important Notes<\/h2>
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                • Students are advised to follow related campus policies, including the Student Code of Conduct, Examination & Internal Assessment System, and Scholarship & Financial Support framework while submitting grievances.<\/li>
                • Grievance-related updates, notices, or procedural changes are communicated through official channels such as the Notice Board.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                  10. Policy Authority & Updates<\/h2>
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                  • This Grievance Redressal Mechanism is implemented in accordance with the approved Grievance Procedures (2081)<\/strong> and the Campus Bidhan of Kakarvitta Multiple Campus<\/strong>.<\/p>

                    The policy is subject to revision based on institutional requirements and applicable regulations. Stakeholders are encouraged to stay informed through official notices.<\/p><\/li>

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                    Conclusion<\/h2>
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                    Kakarvitta Multiple Campus is committed to resolving grievances in a fair, transparent, and respectful manner. The Grievance Redressal Mechanism serves as an essential component of institutional accountability and student welfare.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                    Home Kakarvitta Multiple Campus is committed to maintaining a safe, fair, inclusive, and transparent academic environment. The Grievance Redressal Mechanism is established to address concerns, complaints, or grievances raised by students and stakeholders in a timely, impartial, and confidential manner, in accordance with institutional policies and procedures. This mechanism ensures that grievances are handled with…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-16878","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arunodayaschool.com.np\/index.php?rest_route=\/wp\/v2\/pages\/16878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arunodayaschool.com.np\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arunodayaschool.com.np\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arunodayaschool.com.np\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arunodayaschool.com.np\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16878"}],"version-history":[{"count":0,"href":"https:\/\/arunodayaschool.com.np\/index.php?rest_route=\/wp\/v2\/pages\/16878\/revisions"}],"wp:attachment":[{"href":"https:\/\/arunodayaschool.com.np\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}